Contact our sales departments

To purchase your ticket by telephone, please call
Telephone: +60 (3) 7724 8181

Opening hours:
Monday to Friday from 08.00 - 20.00
Saturday to Sunday from 08.00 - 17.30

A refund is subject to the conditions of the fare you purchased.
For more information on your ticket conditions, you can contact the Air France Sales and Service Centre at:

Telephone: +60 (3) 7724 8181

Opening hours:
Monday to Friday from 08.00 - 20.00
Saturday to Sunday from 08.00 - 17.30

If your ticket is flexible and can be modified with or without penalty, you can consult, complete or modify your booking online under "Manage your bookings".

Ticket office in Kuala Lumpur, Malaysia:

Unit 106, 1st Floor Parkroyal Kuala Lumpur Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia

Opening hours:
Monday to Friday, from 08:30 AM to 05:30 PM.

Note: Closed on public holidays

Do you wish to make a request or send a feedback? 
From flight delays or cancellation to feedback about your flight experience, Air France is here to help.

We do our best to find a quick and effective solution for you.